At Color Lounge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using our services, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information from our clients:

• Contact Information: Name, email address, phone number.

• Appointment Information: Booking history, service preferences, and appointment dates.

• Payment Information: Deposit and payment details are processed securely through third-party providers - Gloss Genius upon booking an appointment).

• Communication Records: Interactions via email, text, or phone regarding your services.

How We Collect Information

We collect information in the following ways:

• Directly from you when booking services online, by phone, or in person.

• Through email communications or forms on our website.

• At the point of sale in our salon.

How We Use Your Information

The information collected is used exclusively for the following purposes:

• To schedule, confirm, and manage your appointments.

• To provide service updates and respond to inquiries.

• To process deposits and payments securely.

• To share occasional promotions and updates about Color Lounge services (with your consent).

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We only share information when necessary for legitimate business purposes, such as:

• Communicating with you regarding your appointments and services.

• Payment processing through secure, trusted third-party providers.

Note: All sharing mentioned in this policy excludes mobile opt-in consent. We do not share opt-in information for any purpose.

Opting Into Text Communications

To comply with SMS texting regulations, we require your consent to communicate with you via text messages. By opting in, you agree to receive texts regarding appointment confirmations, reminders, service updates, and occasional promotions. To opt in, please reply with your consent when contacted or request to be added to our text messaging list.

Opting Out of Communications

You can opt out of receiving promotional communications by:

• Replying STOP, UNSUBSCRIBE, or QUIT to text messages.

• Clicking Unsubscribe in promotional emails.

• Contacting us directly at info@colorlounge.com.

Accessing or Updating Your Information

To request changes to your information or ask questions about our privacy practices, please contact us at:

• Email: info@colorlounge.com

We are committed to addressing your concerns and keeping your information accurate.

Security of Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on our website with the effective date clearly noted.

Thank you for trusting Color Lounge with your information. Your privacy is important to us.